Warranty & Support

At Babeeboo, we are committed to supporting moms throughout their breastfeeding journey. Our dedicated support team is here to assist with product setup, troubleshooting, maintenance, warranty concerns, and replacement parts guidance.

Whether you need help understanding your product, resolving an issue, or submitting a warranty claim, we're here to provide reliable support every step of the way.

After-Care & Ongoing Support

Warranty Coverage (Breast Pump Motor Only)

1) 30-Day Replacement

If your FLOW breast pump motor is found to have a manufacturing defect, you may be eligible for a free replacement within 30 days from the date of purchase.

Covered:

• Manufacturing defects

• Motor malfunction due to factory defects

• Power-related issues caused by factory defects

Not Covered:

• Accidental drops or impact damage

• Liquid or moisture damage

• Improper use or handling

• Unauthorized repairs or modifications

• Normal wear and tear

2) 1-Year Limited Warranty

FLOW breast pump motors are covered by a 1-year limited warranty against manufacturing defects.

Covered:

• Motor failure caused by factory defects

• Abnormal motor noise due to manufacturing defects

• Power or charging issues resulting from factory defects

Not Covered:

• Improper use or mishandling

• Damage caused by liquids or moisture

• Use of incompatible chargers or accessories

• Battery performance degradation over time

• Normal wear and tear of consumable parts

• Unauthorized repairs, alterations, or modifications

3) Warranty Terms

• Warranty applies only to the original purchaser.

• Warranty is non-transferable.

• Proof of purchase is required for all warranty claims.

• Products used for rental, commercial use, or resale may void warranty eligibility.

• Warranty coverage is limited to the breast pump motor only unless otherwise specified.

4) How to Submit a Warranty Claim

To process your warranty request, please prepare the following:

Required Information

• Proof of purchase (Order ID, receipt, or invoice)

• Description of the issue encountered

• Photos or videos showing the concern (if requested by our support team)

Submission

Please email all required information to:

babeeboo.ph@gmail.com

Our support team will review your claim and provide further instructions.

Customer Care Hours:

Monday – Friday, 10:00 AM to 4:00 PM (EST) Except Holidays